Loyalty
Guest retention
Capture guests now, recognise them everywhere AIR takes an order, and use points, rewards, and campaigns to bring them back.
Loyalty workflow
Keep repeat guests visible.
The cards show how loyalty moves from signup to recognition, rewards, and retention reporting.
Step 1
Capture guests
QR receipts, website signup, phone lookup, and PWA lookup.
Step 2
Recognize returns
Match by phone, show profile, balance, and visit history.
Step 3
Earn points
Apply spend, visit, welcome, and adjustment rules.
Step 4
Redeem rewards
Turn points into discounts, comps, and guest-facing perks.
Step 5
Reach guests
Use opted-in guests for birthdays, lapsed visits, and campaigns.
Step 6
Measure retention
Track active members, liability, redemptions, and repeat spend.
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