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Loyalty

Customer Loyalty

Day 1 enrollment and rewards. Reporting gets meaningful after AIR sees repeat visits, redemptions, and spend history.

Launch timing

Day 1 live

Capture starts now. Retention reporting matures later.

Loyalty should work immediately as a capture and reward system. The reports below will be quiet at launch, then become useful as guests enroll and return.

Start on day 1

  • Turn on QR enrollment from smart receipts and table/counter signs.
  • Confirm earn rules, rewards, and staff lookup for phone or counter orders.
  • Capture opt-ins now so day-30 marketing has a real audience.

Becomes useful when

  • Reporting starts to matter after about 30 days of members and repeat orders.
  • Campaigns become safer once opt-ins, rewards, and guest segments are real.
  • Maestro can recommend retention moves when spend and visit history exist.

What AIR tracks

  • Member signups and SMS/email opt-ins
  • Receipts with loyalty QR scans
  • Phone-order lookup and enrollment
  • Repeat visits, points earned, and rewards redeemed
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Maestro

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CFO Assistant

I’m here to help you use your menu as a revenue-generating tool. Before we look at growth opportunities, let’s make sure your data is clean and accurate — that’s the foundation everything else is built on. What would you like to start with, or should I flag what I’m seeing?